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RETURN / EXCHANGE POLICIES:
- Contact The Gear Outpost
by email at
thegearoutpost@gmail.com for Return Authorization Code.
No refund or exchange will be accepted without the
Return Authorization Code (RCA).
- For all returns and
exchanges, the merchandise must be in the original plastic wrap in its
original condition. No damaged items.
No cigarette
smoke odor.
- All items must be
returned within seven (7) days of USPS delivery.
- If returns are approved after the seven (7) days, a store credit for the amount of
the returned items (less the shipping and handling) will be issued.
- The customer reserves the
right to return the goods or receive an exchange when any manufacturer defects
or blemishes are found on the product.
- If an item is refused at
the delivery address, we will have the item shipped back to us and charge any
incurred charges to the purchaser's credit card.
Refund will be processed less shipping, and handling An email
will be issued when the refund has been processed.
- Shipping fees, taxes are not
refundable.
- For your security, please
return your item via USPS Ground (for tracking purposes) and keep your
receipt.
- We are not responsible for
items damaged or lost in transit.
- There is a 20% restock fee
per item on returns.
- You will be notified via
email when your refund has been processed.
- We sell through multiple
channels and occasionally we may run out of an item before we can remove a
listing. If an item is out of stock, or back-ordered, we let you know
immediately,
we will then refund your purchase, or substitute for another item per your
request. If we fail to receive a response within 3 days of
notification that an item is out of stock, we may substitute for a similar
item, color or style.
ORDERING / SHIPPING POLICIES:
-
TheGearOutpost.com's shipping goal is to ship your
order within 48 hours from the time your order is processed.
-
Our policy is to notify you via email when your item
(s) ships along with the appropriate tracking numbers.
-
On occasion, some of our products maybe out of stock,
or back-ordered this may delay shipping by 7 - 10 days.
In those instances, you will be notified via email of the delay.
- If you would like to pay
by a check or money order make it out to The Gear Outpost. Please
email your order with the check/money order number. (orders held until
funds clear)
Mail to: The Gear Outpost
P. O. Box 2135
Downey, Ca 90242
- The Gear Outpost will ship
by USPS Priory mail.
USPS POLICIES
- Undeliverable to any
P.O. Box
- Does not deliver on major holidays. Please calculate
your receipt date accordingly.
- Estimated Delivery Times (Priority Shipping Ground)
- 2~3 business days Monday - Saturday (excludes
Holidays and Sundays)
PAYMENT TERMS:
- Payments are made through
PayPal, We accept VISA, Discover, AMEX and MasterCard credit cards through
PayPal.
- Checks/Money Orders and
Cashier Checks (order is held until funds clear).
FEES AND PAYMENT:
- The customer will incur a
$10 UPS C.O.D charge per box for any orders paid by a cashier's check or money
order.
-
The customer will incur a
corresponding Reshipment Charge for any returned package that is to be
reshipped.
PRICING:
- Prices are subject to
change without prior notice due to sales, promotions, special events, and
special circumstances.
- Sales, specials, discounts, or other types of pricing
may expire at any time without prior notice.
- Bulk Order is an order for 15 or more of the same
item. In many cases, we offer discounts on orders of this size. For a price
quote please email us at
thegearoutpost@gmail.com.
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